Avid Apparel is looking for dynamic individuals to join our team as Strategic Account Managers. With a strong focus on excellence and customer satisfaction, you will play a pivotal role in fostering and expanding key client relationships. Your primary responsibility will be to understand our clients' needs and align our products and services to meet and exceed their expectations. This role requires a strategic thinker, excellent communication skills, and a passion for driving business growth.

ABOUT US:

Avid Apparel was founded in a college dorm room with an idea; to make better quality custom clothing. Several years (and millions of prints!) later, we’re changing the industry by bringing retail quality garments and high-end decoration methods to every single project we take on.

Our super talented team is what makes us unique. We know that our products are only as good as the people who make them, so we’ve built a business based on the best people for every job. With decades of experience in production, sewing, printing, manufacturing, distribution, marketing, and design – the talent of our team bleeds through every stitch of cotton and every drop of ink.

We are innovative, goal oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have the opportunity to grow with one of Canada's fastest growing custom apparel companies.

If this sounds like something you’d like to be a part of, read on below to find out more about what we offer and what we’re looking for!

JOB DESCRIPTION:

This individual is in a client-facing sales role. They are responsible for building strategic relationships with customers, ensuring that they’re achieving the highest level of satisfaction, and advising them on long-term growth strategies.

In this role, you will:

• Identify and generate new qualified opportunities through multi-channel communication (cold-calls, emails, video calls, online, social) as needed.
• Leverage social strategies to initiate sales conversations with all levels of stakeholders.
• Cultivate and nurture the sales cycle process from initial contact through to sales order placement.
• Manage a book of business and maintain active engagement with both new and existing leads, while sustaining strong client relationships.
• Develop a deep understanding of each client account, account history, key stakeholders, the decision-making process, business plan objectives, areas of opportunity, strategies to grow the business, pain points, and competitive landscape.
• Plan, execute, and deliver product suggestions, business proposals, and pitch decks to clients in alignment with Avid Apparel’s margin requirements and strategic revenue goals.
• Develop and execute key account plans to deliver key account growth targets.
• Work closely with production to maximize sales and sell through by delivering orders by analyzing current inventory levels and availability during the sales cycle.
• Participate and present, in meetings with Sales leadership, the following information: sales pipeline, account status, key success factors (size of current pipeline, number of cross-sell/up-sell opportunities, closed deals, etc.), roadblocks/concerns/request for help.
• Report directly to the VP of Sales.

WHAT WE OFFER:

• Approachable management – our management team has an open door policy and takes the time ensure each associate’s opinions are heard. At Avid Apparel, every employee has a voice and a purpose.
• A collaborative team environment – we know that we’re only as good as our team, so we invest in great people and have worked hard to cultivate a fun work environment. Team work makes the dream work!
• A chance to get involved in a unique area of the fashion industry – we produce custom clothing and products for some of the world’s leading brands and retailers. You can find our products proudly hanging on racks in shopping malls across North America. (You might even own one of our pieces already and not even know it!)
• Company growth – we’re determined to be the best at what we do and have a plan to get there. Avid Apparel started from humble beginnings in a college dorm room, and our passion for quality and creative products helps us grow every single day.
• Individual growth – we’re committed to challenging and developing every single employee so they achieve their goals and reach their full potential.

Core Skills & Experience Required: 

• Proven experience in the same or a similar role 
• Previous experience in the apparel industry preferred 
• Excellent communication and interpersonal skills 
• Critical thinking skills 
• Proactive problem-solving skills and a strategic mindset
• Networking and relationship building skills 

Avid Apparel is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please let us know.